Privacy Policy

Last Updated

October 10, 2024

Introduction

At Reimbursable, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our application. By using our services, you consent to the data practices described in this policy.


1. Data Collection

We collect personal information such as name, email address, billing information, and other relevant data necessary to provide our services. We may also collect data related to your use of our services, including, but not limited to, log files, usage patterns, and device information.


2. Use of Collected Data

We use the information we collect for:

  • Providing and managing the services you request

  • Improving our products and services

  • Personalizing user experience

  • Communicating with you about updates, offers, and support


3. Sharing of Data

We do not sell your personal information to third parties. However, we may share your data with trusted partners or service providers who help us operate our application, provided they comply with our data privacy standards. We may also share data when required by law or to protect the rights and safety of our users.



4. Data Retention and Deletion Policy

Account Deletion Requests:

If you request to delete your account, we will process and confirm the deletion within 14 days or less. Upon account deletion, all your personal data and associated records will be permanently removed from our active databases unless retention is necessary for legal or compliance reasons.


Data Retention:

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After that, we securely delete or anonymize the data.


Legal Retention Requirements:

Some information may be retained for a longer period to comply with legal obligations, resolve disputes, or enforce agreements. During this period, your data will be stored securely and only accessed when necessary for these purposes.


Data Deletion Requests:

You have the right to request the deletion of your data at any time. To initiate this request, contact us at support@reimbursable.com. Once we receive your request, we will process it promptly and confirm deletion within 14 days, subject to any legal requirements to retain certain data.



5. Use of Plaid for Financial Transaction Data

To provide seamless financial transaction services, Reimbursable integrates with Plaid, a third-party service provider, to securely connect your bank accounts and financial data. When you link your account through Plaid, they collect and store your financial information, such as transaction history, account balances, and other related data.


Plaid's Role:

Plaid facilitates the secure transfer of your financial data between your financial institution and our application. We do not directly store your bank account credentials or full financial data. Plaid's privacy policy and security practices govern the handling of your financial data. For more information on how Plaid handles your data, please visit [Plaid's Privacy Policy](https://plaid.com/legal/#end-user-privacy-policy).


6. Security

We use industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee the absolute security of your information.


7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and, where appropriate, notified to you by email.


8. Contact Us

If you have any questions about this Privacy Policy, data deletion, or retention, please contact us at support@reimbursable.com.